Bristol IT Company

The Quorum
Bond Street South
Bristol
BS1 3AE

tel: 01173 700 777
vat: 994728653
reg: 6981921

Policies

These are our policies for our web site, contact information and emails.

 

Our general privacy and confidentiality rules

  1. We ask for only the minimum information we need to serve you.
  2. We only use your information for the purposes you gave it to us.
  3. We do our best to keep your information safe whilst it is inside our organisation, and we make it as difficult as we can for others to obtain it illegally.
  4. We will not give to third parties any information that identifies you (or sell it, or whatever), without your specific permission. 
  5. We occasionally use third-party systems to send emails. We do not do this through organisations that have less stringent privacy rules than our own.

Our use of cookies

Unless you have an account for this site, and you log-in, this web server does not send cookies to your computer. If you are 'just visiting' you should NOT receive cookies from us (and we would be keen to know if you did!).

There are two exceptions to this:

1. Our use of Google Analytics

To help us tune our website, we use Google Analytics ("Analytics"). It is a service provided by Google, Inc., which helps us understand how people use the site. To do this, Analytics uses "cookies" technology, which are small text files placed temporarily on your computer.

The information generated by Analytics is stored by Google, sometimes on servers in the United States. Google makes the information anonymous before storing it. We use the analysis that Analytics creates from the data, however we do not have direct access to any of the data set itself.

We do not collect any personally-identifiable information about visitors to this site, except in the case of those who have an account on the site and choose to log-in when they visit. If you do not log in, your activity is not followed in an identifiable way.

Google has its own terms of service for Analytics, which we recommend you read, however we use the Analytics service in good faith, believing it to be both legal in the UK and in the interests of both ourselves and our web site users. As part of Analytics' terms of service, Google says it will not associate your IP address with any other data the company holds.

You may refuse Analytics' cookies by installing Google's Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to prevent information about a website visit being sent to Google Analytics.

2. Cookies set by our newsletter subscription and
on-line order-placing systems

We set one cookie to indicate we've offered you our newsletter, which you have either declined, ignored or accepted. It means we won't bother you more than once about this.*

We also have to use cookies if you use our on-line ordering system. Neither of these instances do anything other than make those systems work properly.

 

External links

There are, however, links from this site to third parties, such as YouTube (Google Inc.), news feeds from media organisations, and other links included in the site's content. We have no control over, and do not monitor the activities of these third parties with respect to privacy. We would expect you to exercise the normal cautions you do when using any other unfamiliar web sites, and we will not be held responsible for organisations outside our control.

Please note: By continuing to use this website, beyond this document and the page on which you first 'landed', our understanding is that you consent to the processing of data about your visit in the manner and for the purposes set out above.

 

General email policies

  1. Our public email ("Newsletter") is provided on a free, best-effort basis only: no contract is implied between sender and recipient.
  2. Any discounts or offers referred to within the Newsletter, either from us or from third parties, should be regarded as an invitation to treat and are subject to contract, per usual commercial practice.
  3. We endeavour to provide carefully-researched information, of use to our subscribers. Our business, however, is IT services and support: opinions included in the Newsletter may not reflect those of the business as a whole. Bristol IT Company cannot, therefore, accept responsibility for issues arising from inaccuracy or mistakes in Newsletter information thus provided.
  4. We try to avoid really loud colours, and tacky images, and stick to the subject at all times, but, occasionally, humour creeps in. We do not apologise for this: it keeps us sane.

 

Quality Policy

Bristol IT Company Limited is committed to continued quality enhancement by defining and reviewing internal testing and quality assurance procedures for existing as well as newly developed products and services, with a view to providing a professional and efficient service to meet all the requirements of our customers.

The responsibility for Quality Control is assigned to each Section Manager where In-Process Quality Control and Testing Procedures appropriate for each section are defined and statistical methods used to monitor and improve the quality. This approach is adopted when working with internal procedures and processes as well as those relating to customers and suppliers.

Company’s primary requirements for Quality Control are as follows:

  • Compliance with Standards.
  • Meeting customer requirements.
  • Enhancing the reliability of products and services.
  • Training staff of the quality requirements.
  • Testing supplier’s products and services and ensuring sub-contractors meet specified requirements.
  • Applying document control and change management.
  • Improving internal procedures.
  • Setting of Quality Objectives.

The Quality Management System will be monitored regularly under Top Management’s ultimate responsibility through regular reporting of its status and effectiveness at all levels of the Company.


*The cookie''s name is "MCEvilPopupClosed" (we didn't name it, MailChimp did!). If it's in your cookie cache, you've probably looked at our free mailing list subscription offer: it tells us not to show you again. If you delete this cookie, you'll see the popup again when you next visit a relevant page on our site. That's all it does.

Updated 3rd July 2014

Stay in Touch...

Sign up to our newsletter for:

  • Business-focused IT news
  • Special offers
  • How to get more value from your IT

2013 SEO seminar


Support@HQ

Bristol IT Company team at the Quorum

Our team at The Quorum