Outsource your expertise!
There are many reasons why you may choose to outsource support to Bristol IT Company.
Firstly, and obviously, we have expert staff. We recruit at the highest levels, our staff are experienced in security, connectivity, infrastructure, development and general support roles, including major software strands such as Office 365, Google's suite and Sage accounts, and line-of-business (vertical market) applications. We have excellent escalation paths into key third parties such as ISPs and major software and hardware suppliers.
Outsourcing means your overheads are reduced, yet the resolution time can still be faster than in-house, because we can apply as much resource as necessary to close the issue quickly.
As with all managed services from Bristol IT Company, activity against your contract is fully logged, and issue progress is recorded.